? Frequently Asked Questions
Can you provide free samples and how long?
Yes, we can offer free samples while the freight cost shall be paid by the buyer. Samples can be delivered within 3 days if we have ready stock.
Do you offer OEM services?
Yes, we provide OEM services and can print your logo on products or packages. The additional cost depends on your order quantity.
What is the typical lead time for orders?
For regular items, the lead time is usually 20 days. For OEM products requiring custom packaging or molds, it typically takes 30-45 days.
What are the accepted payment terms?
We accept TT (Telegraphic Transfer) and Western Union for all orders.
How do you ensure product quality?
We perform 100% inspection during production, followed by random inspections before packing. Samples can also be provided for approval before mass production starts.
Do you have after-sales services?
Yes, we promise free replacement for any manufacturing defects. We are fully responsible for our delivered products within their valid shelf life.
Gohesa Medical
